ESSENTIAL FUNCTIONS 

• Demonstrates knowledge of redesigning clinical processes to improve efficiency and patient care, while providing day-to-day administration of clinical information systems. 
• Provides quality first line support and guidance to employees who use clinical applications. 
• Initially troubleshoots all nursing & Provider complaints and works towards a timely resolution to all problems using all available resources. 
• Coordinates on-going support and direction in the proper use of the clinical application for new employees. 
• Provides necessary on-going training, support, and direction for hospital employees & Providers so they can productively use the clinical information system. 
• Provides training to hospital super users to assist in the orientation of new employees and in the training of employees during enhancements/upgrades within the clinical applications. 
• Responsible for drafting and updating written recommendations for changes in policies and procedures for applicable clinical applications. 
• Organizes, plans, and recommends resources to most efficiently implement solutions and takes a pro-active role in relation to project progression. 
• Communicates pertinent information to all employees who use the clinical applications in order for them to have the knowledge, direction, and tools to maximize their effectiveness in working towards a common end- goal. 
• Develops and maintains good working relationships and interacts positively and productively with teams across organizational lines. 
• Demonstrates well developed problem solving, analytical, customer service, and oral and written communication skills. 
• Be aware of audience and adjust accordingly. 

ORGANIZATIONAL EXPECTATIONS 

• Provides a positive and professional representation of the organization. 
• Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention. 
• Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience. 
• Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice. 
• Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations. 
• Participates in ongoing quality improvement activities. 
• Maintains compliance with organization's policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards. 
• Complies with organizational and regulatory policies for handling confidential patient information. 
• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization. 
• Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and TJC standards and/or standards from other accrediting bodies. 

 

Required Skills

• Bachelor's of Nursing from an accredited educational institution
• Knowledge of all phases of the project development cycle
• Knowledge of systems analysis and design techniques
• Knowledge of documentation needs and techniques
• Knowledge of clinical application systems
• Knowledge of structured systems methodologies
• Ability to design, conduct, and evaluate systems testing
• Ability to research and evaluate the suitability of automation software and hardware products
• Ability to establish and maintain effective working relationships
• Ability to communicate effectively orally and in writing
• Ability to lead, coordinate the activities of, and provide technical support to project teams
• Ability to plan, oversee, and evaluate the work of technical subordinates

 

Required Experience

 

Minimum Education 

• Graduate from an accredited Nursing Program. Bachelor of Science in Nursing required. Master’s Degree preferred. 

  Minimum Work Experience 

  • Minimum of five years frontline nurse (multiple and diverse clinical experience), and Leadership experience preferred. Minimum 5 years’ experience working with Physician Providers in a Hospital setting. 

  • Required Licenses 

  • Registered Nurse 

  • Currently Licensed by the State of Kentucky as a registered nurse.